Policies
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Welcome to Millennial Era Clothing. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.
Information We Collect
We collect various types of information to provide and improve our services, including:
Information You Provide Directly:
Personal Information: Your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase.
Account Information: If you create an account, we collect your login credentials.
Communication Data: Any information you provide through customer support interactions, feedback, or surveys.
Information Collected Automatically:
Device Information: IP address, browser type, operating system, and referring URLs.
Usage Data: Pages visited, time spent on our Site, and interactions with our Site.
Cookies and Tracking Technologies: Small files stored on your device to enhance your browsing experience.
Information from Third Parties:
If you interact with our social media pages or use third-party payment processors (e.g., PayPal, Stripe), we may receive relevant data.
How We Use Your Information
We use your information for the following purposes:
Order Fulfillment: To process and deliver your orders.
Customer Support: To assist with inquiries, returns, and other customer service needs.
Marketing and Promotions: To send updates, newsletters, and special offers (with your consent).
Personalization: To enhance your experience based on your browsing habits and preferences.
Security: To protect against fraud, unauthorized transactions, and other security risks.
Legal Compliance: To comply with legal obligations and regulations.
Sharing Your Information
We do not sell your personal information. However, we may share your data in the following situations:
Service Providers: Third-party vendors that assist in payment processing, shipping, website hosting, and analytics.
Legal Requirements: When required by law or to respond to legal requests.
Business Transfers: In connection with a merger, sale, or acquisition of our company.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality and performance.
Analyze site traffic and user behavior.
Deliver personalized content and ads.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your website experience.
For more information, visit our [Cookie Policy] page (if applicable).
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
When no longer needed, we securely delete or anonymize your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal data.
Opt-Out: Opt out of marketing communications.
To exercise your rights, contact us.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or loss.
However, no system is 100% secure. Please safeguard your account credentials and report any suspicious activity to us immediately.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.
Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us, and we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, with an updated revision date.
We encourage you to review this policy regularly to stay informed about how we protect your information.
Millennial Era Clothing
Thank you for trusting Millennial Era Clothing. Your privacy is our priority!
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At Millennial Era Clothing, we’re committed to ensuring your order arrives safely and promptly. This Shipping Policy outlines our shipping practices, delivery times, and related details.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
Shipping Destinations
We currently ship to the following regions:
United States: All 50 states, including Alaska and Hawaii.
Canada: All provinces and territories.
Note: Customers in Canada are responsible for any customs duties, taxes, or fees imposed by their local authorities.
Shipping Options & Delivery Times
We offer the following shipping options:
A. Standard Shipping (United States)
Delivery Time: 5–7 business days
Cost: Free on first orders; otherwise calculated at checkout
B. Express Shipping (United States)
Delivery Time: 2–3 business days
Cost: Calculated at checkout
C. Standard Shipping (Canada)
Delivery Time: 7–14 business days
Cost: Calculated at checkout
Please note: Delivery times may vary due to unforeseen delays, such as weather disruptions, carrier issues, or customs clearance.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email with tracking details once your order has shipped.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number.
You can track your order through the provided carrier link or on our Order Tracking Page (if available).
If you do not receive tracking information within 5 business days, please contact us at [Insert Support Email].
Shipping Delays
While we strive to ensure timely delivery, there may be delays caused by:
Weather conditions
Customs clearance (for Canadian shipments)
Carrier delays
We are not responsible for shipping delays once the package has been handed over to the carrier.
Lost or Stolen Packages
If your package is lost or marked as delivered but you haven’t received it, please contact us.
We will assist in filing a claim with the carrier.
Millennial Era Clothing is not responsible for lost or stolen packages after they have been marked as delivered.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
If you realize there’s an error, contact us immediately at [Insert Support Email].
We cannot guarantee address changes after the order has been processed.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of receiving your order.
Include photos of the damaged items and packaging in your email to [Insert Support Email].
We will review your claim and arrange a replacement or refund if applicable.
Customs, Duties, and Taxes (Canada Only)
Orders shipped to Canada may be subject to customs duties, taxes, and other fees imposed by Canadian authorities.
These charges are not included in your order total and must be paid by the recipient upon delivery.
Please check your local customs policies before placing your order.
Return to Sender Packages
If your package is returned to us due to:
Incorrect or incomplete address
Failed delivery attempts
Unclaimed packages
You will be responsible for the reshipping costs.
If you no longer wish to receive the item, we will process a refund, excluding the original shipping cost.
Millennial Era Clothing
Thank you for shopping with Millennial Era Clothing. Your nostalgia, delivered with care! 🚚✨
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At Millennial Era Clothing, we want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we’re here to help. This Return Policy outlines the terms and conditions for returns, exchanges, and refunds.
By making a purchase on our website, you agree to the terms outlined in this policy.
Eligibility for Returns
We accept returns under the following conditions:
Items must be returned within 14 days of receiving your order.
Items must be unused, unwashed, and in their original packaging with tags still attached.
Proof of purchase (e.g., order confirmation or receipt) is required.
Non-Returnable Items:
Gift cards
Sale or clearance items
Personalized or custom products
If your item does not meet these criteria, we may not be able to process your return.
2. How to Initiate a Return
Contact Us: Contact us with your order number and reason for return.
Return Authorization: Wait for our customer support team to approve your return and provide return instructions.
Ship the Item Back: Send your item to the address provided in the return authorization email.
Keep Proof of Shipping: Retain your return tracking number until your refund or exchange is processed.
Return Shipping Costs:
Defective or Wrong Items: We’ll cover the return shipping costs.
Other Returns: Return shipping costs are the customer’s responsibility.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
Approved Refunds: Processed within 7–10 business days to your original payment method.
Rejected Refunds: Items that don’t meet return eligibility will not be refunded.
Please note: Shipping fees (if any) are non-refundable.
Exchanges
We only replace items if they are defective, damaged, or you received the wrong product.
If you need an exchange, contact us and specify the issue.
If the item you want to exchange is unavailable, we’ll issue a refund instead.
Damaged or Defective Items
If you received a damaged, defective, or incorrect item:
Contact us within 48 hours of delivery.
Include photos of the damaged item, packaging, and shipping label.
We’ll arrange a replacement or issue a refund based on your preference.
Late or Missing Refunds
If you haven’t received your refund within 10 business days:
Check your bank account again.
Contact your credit card company or payment processor.
If the issue persists, contact us.
Return Address
You’ll receive the return address and instructions in your return authorization email. Please do not send your items back without prior approval.
Final Sale Items
Items marked “Final Sale” cannot be returned, refunded, or exchanged. Please check product descriptions carefully before purchasing.
Contact Us
Click on the “Contact” tab on the top and contact us.
Millennial Era Clothing
Thank you for shopping with Millennial Era Clothing. Your satisfaction is our priority!